Frequently Asked Questions

At ServiceMax USA Inc., we’ve done our best to create a Web site that anticipates and satisfies our customers’ needs. With that goal in mind, we’ve compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 1-800-800-PEST or contact us online.

Q. Are the products that you use safe for children or pets?
Yes, The products that we use are extensively tested for safety by the manufacturer. Anyone sensitive to chemicals should check with their physician before treatment.

Q. Do the products you use stain the carpet, baseboards, etc.?
No, The products that we use have no visible residue.

Q. Do I need to leave the house for you to do my treatment?
No, The treatment that we provide is proven safe.

Q. Is there a charge for a service request?
No, our service is guaranteed.

Q. Why do I need preventative pest control? I don’t see any bugs!
The reason to have preventative pest control done is to ensure that your home doesn’t become infested. Insects may not be visible until a total infestation occurs.

Q. How can I tell the difference between flying ants and termites?
Termites have a broad waist and straight antennae, and both wings are the same size. Ants have a pinched waist, and their hind wings are smaller than the front wings. Contact us for a free termite inspection. Termites can cause major damage to your home.